Because online privacy and the protection of personal information are issues of concern to internet users, we make every effort to ensure that your use of our website is non-intrusive and legal. The following questions and answers should help you to understand what information we collect about you, how it is used and what steps we take to protect it.

1. What information do we collect?

We collect two kinds of information about our users:

i. Non-personal information such as IP address (the location of the computer on the internet), pages accessed and files downloaded. This helps us to determine how many individuals use our site, how many people visit on a regular basis, which pages are most popular, and which pages are least popular. This information doesn't tell us anything about who you are or where you live; it simply allows us to monitor and improve our service.

ii. Personal information such as name, telephone number, e-mail address etc. We collect this information only in connection with specific activities, such as enquiries. You do not have to disclose any of this information to use the site.

2. What happens to personal information collected?

Personal information submitted through the forms on our site is transmitted to our database, where it is stored in accordance with the Data Protection Act and your wishes.

3. How is the information used?

We use personal information to answer enquiries. We do not sell or rent personal information. We may from time to time use this information to offer you products and services which we feel you may benefit from. If you do not want use to do this please contact us via the registration form on this website or by phoning the number below.

4. Does AVD use cookies on the website?

Cookies are small pieces of information stored on a user's computer that enable websites to recognise individual visitors (more accurately, individual computers). Cookies can be used for a variety of purposes, such as providing personalised pages, but at present, we do not use them.

5. The Data Protection Act

Any personal information submitted via the website is treated in accordance with The Data Protection Act (1998). You have the right to advise us at any time if you no longer wish to be stored on our database. The Data Protection Act also gives you the right to request a copy of the personal information that we hold on you.

To find out more about your entitlements under this legislation, visit the Information Commissioner's website:

www.dataprotection.gov.uk/ or read the Act online at: www.hmso.gov.uk/acts/acts1998/19980029.htm

If you have any questions regarding Data Protection and your privacy please contact us:

Absolute Voice & Data
TELEPHONE: 01923 695262
FAX: 01923 775238
E-mail: laurenp@avdsolutions.co.uk
Website: http://www.avdsolutions.co.uk

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